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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Chmieleski

July 15, 2026

5  out of  5
rating by Mike Chmieleski
"Quick, efficient, accurate, friendly service all round👍"
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Paul Greseth

July 15, 2026

5  out of  5
rating by Paul Greseth
"Amazing!!! over doubled my insurance policy and for a fraction of the cost of what I was paying with progressive"
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Michael Diaz

July 14, 2026

5  out of  5
rating by Michael Diaz
"I searched for less expensive insurance than what I was paying for with my other insurance company. They were great in getting me better coverage at a better rate! They are on their game! Highly recommend! Thank you!"
We responded:
"I love hearing that we were able to get you a better rate on your auto & home insurance AND give you better coverage!!! Thanks for the review Michael. "
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Michael Mata

July 10, 2026

5  out of  5
rating by Michael Mata
"Very friendly and very efficient! Would definitely recommend the team at this State Farm location!"
We responded:
"Michael - We really appreciate you and your kind words! You're awesome! - Sonja"
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Claire Rondeau

July 8, 2026

5  out of  5
rating by Claire Rondeau
"I have been so happy working with every one from this office. JT is always so quick to respond and help me with everything I need. Top notch communication and service!"
We responded:
"Claire - Thank you so much for your wonderful review! We’re thrilled to hear you’ve been happy working with our team. JT will be especially glad to know how much you appreciate his quick responses and support. We truly value your kind words and look forward to continuing to help you! - Sonja"
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Eric Fredrickson

July 8, 2026

5  out of  5
rating by Eric Fredrickson
"I have been a customer of State farm for over 30 years. Their agents are friendly and knowledgeable. Sonja Lhotka Agency and Kayla are great to work."
We responded:
"Eric - we enjoy our working relationship and will continue to make sure our customer service is everything you deserve and more!! Thanks for the 5*"
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Mike Schoen

July 5, 2026

5  out of  5
rating by Mike Schoen
"Had a good review with Mitch. Friendly staff."
We responded:
"Thanks for the review Mike. Mitch is great at what he does. - Sonja "
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Annette Finstad

June 29, 2026

5  out of  5
rating by Annette Finstad
"Met Kayla at my aparment lobby advertizing auto/apartment insurance. Talked a few minutes and gave my contact info. I had AAA thru an independent agent and service kept declining. Recently divorced after 50 years and now learning how to navigate myself.
Kayla and i worked thru email on everything needed from me and additional questions in regards to getting the best coverage and price. She was knowledgeable, patient and kind. I had shared a few difficulties i was experiencing at our first meeting. When she called me to confirm my insurange details she asked about how i was doing and shared a few personal stories similar to mine. I felt her caring and compassion. A few short calls into office and all the staff were friendly and efficient. My car and apartment insurance is now less."
We responded:
"Annette - Thank you so much for sharing your experience! We really appreciate it.

It means a lot to hear how kind, patient, and helpful Kayla was—and that the process felt manageable while you were dealing with so much after your divorce. We’re also glad everything came together smoothly and that your car and apartment insurance are now less.

If you ever have questions or need anything down the road, just reach out—we’re always here to help. - Sonja"
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Pauline Mose

June 25, 2026

5  out of  5
rating by Pauline Mose
"State farm is good they really have good rates, they have good services, I have car, rental and health insurance with them. I could recommend the insurance to anyone."
We responded:
"Pauline - Thank you for your wonderful review! We’re glad to hear State Farm has great rates and that you’ve had a positive experience with our service. We truly appreciate you trusting us with your car, rental, and health insurance—and we’re grateful for your recommendation! - Sonja"
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Morgan Hawkey

June 24, 2026

5  out of  5
rating by Morgan Hawkey
"Mitchell- takes the time to explain everything to me, he is very helpful and makes everything a lot easier! Great price too!"
We responded:
"Thanks so much, Morgan! We really appreciate your review. I’m glad Mitchell took the time to walk you through everything and made it feel a lot easier—and that you liked our pricing too. Thanks again for your business! - Sonja"
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lisa sahli

June 22, 2026

5  out of  5
rating by lisa sahli
"Samantha Lorenz was amazing . She was able to get me insurance on a vehicle that my previous insurance company struggled to get coverage. And she did it in under an hour! Very happy"
We responded:
"Lisa - Thank you so much for your Google review— I am thrilled to hear how amazing she was. Getting coverage approved quickly, especially when a previous company struggled, is exactly what we aim for. We really appreciate your trust and are so glad you’re happy!- Sonja"
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Yinduo Ji

June 22, 2026

5  out of  5
rating by Yinduo Ji
"Very friendly and helpful"
We responded:
"Yindou - Thank you for the 5*!! - Sonja "
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Kim Stringer

June 18, 2026

5  out of  5
rating by Kim Stringer
"Very helpful people."
We responded:
"Kim - we love hearing this and we are so glad Mitch was able to help you with your renters insurance! "
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Alexander McNamara-Erb

June 18, 2026

5  out of  5
rating by Alexander McNamara-Erb
"Great service. Fast efficient and personable."
We responded:
"Alexander - Being personable is what we are all about! Thanks for the review! - Sonja "
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BEATRIZ Chuy

June 9, 2026

5  out of  5
rating by BEATRIZ Chuy
"I Love the customer service given by Samantha, such a sweetheart to work with. Also, very efficient and transparent. She helped me with all the process for my car insurance and home insurance etc. I really recommend her, and the price was significantly better compared to my old insurance."
We responded:
"Beatriz - We’re thrilled to hear that Samantha provided such friendly, efficient, and transparent service, and that she helped guide you through your car and home insurance. We truly appreciate your recommendation—and we’re glad you found better pricing compared to your previous provider. If you ever need anything else, we’re here to help! 😊 - Sonja"
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Point Downicus

June 3, 2026

5  out of  5
rating by Point Downicus
"Great people. Easy to work with and know their stuff."
We responded:
"Thank you for the amazing review, Point! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Sonja"
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Todd Tschida

June 2, 2026

5  out of  5
rating by Todd Tschida
"Was a very friendly experience. We got everything we came for. Staff was very pleasant."
We responded:
"Todd - Thanks for the awesome review! We’re so glad you had a friendly experience and were able to find everything you came for. We’ll be sure to share your kind words with our team—hope to see you again soon! - Sonja"
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Mark Higgins

May 28, 2026

5  out of  5
rating by Mark Higgins
"I've been with State Farm for decades, for Home and Auto coverage, and always found their team to be pleasant and prompt when I needed assistance, had to make a claim, or just had questions."
We responded:
"Mark—thanks for the great review! We really appreciate you sticking with State Farm for so many years for both home and auto. It means a lot to hear our team has been helpful, pleasant, and quick to respond whenever you needed anything. If you ever have questions or need assistance, we’re always here. - Sonja"
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Julie Reilly

May 26, 2026

5  out of  5
rating by Julie Reilly
"Samantha in the State Farm
Office in West St.Paul organized my policies and transferred them to
Wisconsin from Minnesota so nicely and carefully for me and updated all
The details for my coverage. Kindly and thoroughly done …. Thank you so much!"
We responded:
"Julie—thank you so much for your 5-star review! We’re thrilled to hear Samantha took great care of you, organized all of your auto insurance, home insurance and all other insurance policies, transferred your coverage to Wisconsin smoothly, and updated everything thoroughly and thoughtfully. We truly appreciate your business! - Sonja"
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Nicky K

May 21, 2026

5  out of  5
rating by Nicky K
"I switched my policies to Sonja's team a little over a year ago and couldn't be happier. When I met with Sonja initially, she helped me understand my coverage and to convert my existing life insurance policy to a more appropriate product, and found discounts that fit my lifestyle (low mileage, etc.). She was very personable and listened to what I wanted to get from their service. She has clearly put together a team of excellent people. Samantha reached out to schedule my annual review and is very response to text. I had my review with Mitch last week. He is knowledgeable and helpful and was very patient with all my questions to fully understand my coverage and updates. He is very funny and I appreciated his witty humor and excellent puns. The passion, candor, and energy of this team is well matched by their efficiency and follow through. I'm very happy that I switched."
We responded:
"Nicky—thank you for your thoughtful 5-star review! I am so happy to hear that I made your coverage feel clear and personalized, helped you convert your life insurance to a better fit, and found discounts that match your lifestyle. It’s also great to know Samantha was responsive in scheduling your annual review and that Mitch (has an amazing sense of humor) was knowledgeable, patient, and even kept things fun with his humor and puns. We truly appreciate your kind words and are grateful you chose our team and continue to choose us!!! - Sonja"
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John Kopp

May 21, 2026

5  out of  5
rating by John Kopp
"Working with Mitch and there Agency was great. They are easy to work with and really helpful."
We responded:
"John - thank you for the wonderful review! We’re really glad working with Mitch and our agency was a great experience. We appreciate you choosing us and we’re always here to help. - Sonja"
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Anthony Johnson

May 18, 2026

5  out of  5
rating by Anthony Johnson
"I never expected to get such a great offer. The agent I was dealing with, JT, started me out with a life insurance policy. He kept in touch and later came with the bells and whistles. Great guy. Great deal. Great agency. I'm glad I chose them and don't see myself leaving. You guys keep up the fabulous work."
We responded:
"Anthony - Thanks so much for the kind words! We’re really glad JT could help you find a great life insurance policy and keep in touch along the way. It means a lot to hear you’re happy with us and plan to stick around. We’ll keep doing our best! - Sonja"
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DAVID BLANCHARD

May 18, 2026

4  out of  5
rating by DAVID BLANCHARD
"Nice young man who helped my with my insurance quotes..."
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Julie Laplant

May 17, 2026

5  out of  5
rating by Julie Laplant
"I was looking for cheaper insurance, and requested some quotes. You really came thru for me. Quick response also!

Thank you, Julie LaPlant"
We responded:
"Julie - Thanks so much for your kind words! I’m really glad we could help you find a great insurance option that fits your budget. If you ever have any questions or need anything else, don’t hesitate to reach out. I look forward to working with you! - Sonja"
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Gerald Koppy

May 15, 2026

5  out of  5
rating by Gerald Koppy
"I couldn't figure out "G" ah Google. I was surprised when i called after what i considers to be business hours and get a smiling face. I got help what I needed. I think i got appropriate help."
We responded:
"Thanks for the review Gerald! We always appreciate you."