State Farm® Insurance Agent Sonja Lhotka

"I called this agency for a quote and while they were more costly than my current company ( not by a-lot ) they (JT ) went through my coverages and pointed out multiple issues with my insurance policy. Such as having to much coverage in one area and not enough in another, changing deductibles up or down to be more cost effective. Sonja Lhotka agency did this knowing i wasn't going to switch to them (at least not at this time ). Good people, better customer service ! Dan"

"Just went in and talked woth these folks, had a good experience again, got things done in a quick hurry, on my way again , thanks for the bag of coffee also; its tasting good ,im having a cup as I wright this....have a wonderful summer thanks for your love and kindness!"

"To all readers I saved $73.12 per Month working with Samantha and Sonya! I was with ACUITY and had my monthly premium at $211.12. My premium is now $138.00 per month!! Thanks to the professionals at Sonja Lhotka's State Farm Insurance SUCCESS HAS BEEN DELIVERED. PATRICK"

"I was searching for a new insurance company and reached out to this State Farm location. Incredibly impressed by their communication, dedication and support. Easy to work with and they made insurance easy to understand and simple in overall nature. Great great team at this State Farm Location. Well done!"

"I worked with Kayla and she responded fast with accurate info and saved me a lot of money!"

"JT Roe did an absolutely stunning job! Very thorough and lowered my insurance costs by 15-20%! I would recommend JT of State Farm."

"It was great to talk with Sam and Samantha about all my insurance needs.Looking forward to the future with them you bet,cheers,Bob"

"Thank you for all"

"My family has been insured with State Farm for as long as I can remember. Growing up, our agent and their staff were consistently helpful and reliable, so when I became an adult and had a family of my own, continuing with State Farm for myself, my wife, and our children was an easy decision. About four years ago, we moved to the other side of town and transferred our policies to a State Farm agent closer to our new home. Until recently, I had no concerns with the service we received. However, during the process of purchasing a new vehicle, I went online to update my policy. It took the agent’s office five days to respond with the proposed policy change. As you know, a vehicle cannot be purchased without proof of insurance, and I was not willing to risk losing the car while waiting indefinitely for a response. I contacted a competitor’s agent, who immediately provided the information I needed. Their quote was competitive and even lower than what my State Farm agent eventually sent. In the past, I never minded paying a higher premium because the level of service from previous State Farm agents had always been exceptional. Unfortunately, this recent experience did not reflect that standard. As a result, I ultimately decided to move my family’s other three vehicles to the new company. I understand that one experience does not represent the entire organization, but it does represent my personal experience as a long‑time customer. I am submitting this complaint in hopes that it will be taken seriously and used to improve service responsiveness for other policyholders."

"The agency has been responsive to my questions over the past ten years. Much appreciated!"

"Awesome service! Top notch ! Affordable!"

"Great communication and responsive service. All of my questions were answered in a timely fashion. The insurance prices were better than my current insurance premiums with better coverage. Kayla Burnette and the staff at the Sonja Lhotka Agency were fantastic."

"I have been a customer of State farm for over 30 years. Their agents are friendly and knowledgeable."

"We switched to Sonja’s office. The transition was very easy and productive. We look forward to working with them."

"Thank you for all your help and the affordable ins."

"Very satisfied with the service provided. They’ve been helpful and attentive with all our insurance needs. Mitch is our insurance agent and he is always willing to help with questions. We can always depend on him for answers to any of our problems."

"Very helpful people."

"Great insurance company! Very knowledgeable and helpful. Super quick and easy to switch my vehicle to a different one. Rates went down, and agent was very kind in the process. highly recommend!"

"Sonja Lhotka State Farm insurance 5 stars all the way. They go above and beyond with their clients. They treat them like family. They take the time and know their clients. Thank you all. The whole team is amazing"

"Very knowledgeable and not pushy."

"All the staff at Sonja Lohotka’s State Farm office are professional and caring! They go the extra mile for their customers! Thank you everyone there!!"

"Great service, was able to get my monthly rate lower than previous policy. Is always there to answer the questions I've had. Thank you...."

"I had an absolutely excellent experience working with Samantha &Anthony at this agency! We received excellent, highly competitive quotes within minutes, was prompt, courteous & genuine. Those are traits very hard to find these days and this agency has them all! The website made the agency seem very customer/community oriented.... and they are."

"I was so sick and tired of automated services contacting me that I was going to change my number. . Mitch reached out to me and told me he's as real as real can be.... I said, .. then call me. He did and was one of the best insurance representatives ive ever talked to. I have been through progressive, geico, farm bureau ( which is just a complete joke), but Mitch is "The Best"."

"Mitchell has been the absolute best to work with for securing a homeowners insurance policy. The customer service and the friendly staff are only one of the reasons to say, "Like a good neighbor, State Farm is there"."