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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Holly Berry

September 25, 2023

5  out of  5 rating by Holly Berry
"Very thorough and caring agent. Thank you!"

Destiny Uttecht

September 22, 2023

5  out of  5 rating by Destiny Uttecht
"The agent I talked to was amazing! Super helpful, answered all of my questions, gave me very clear information and struck up engaging conversation. Overall, very attentive and kind!"

Lee Wilcox

September 20, 2023

5  out of  5 rating by Lee Wilcox
"When you can step forward and calm chaos - fix the problem, clean up a mess that isn't yours, and save the day - you are Next Level ... and that describes my experience with Sonja, Mitch, and the team at Lhotka State Farm. I arrived on their digital doorstep begging for help, feeling like I'd just lost a game of insurance dodgeball ... and it was seamless. They were responsive, attentive, made quick work of the research, and made me feel like part of the solution that took ... oh ... maybe an hour. Smart, savvy, funny, fast and, above all, people you can trust (with smarts and heart). Thanks for saving the day; I feel great about my choice. I moved to the right agent and you can, too."

Matt Weber

September 19, 2023

5  out of  5 rating by Matt Weber
"I went to meet my new rep after Sonja’s office took over from my broker who retired. I expecting to walk out of the meeting paying more. Instead, I left having added renters insurance, lowered my auto deductible by half, and lowering my monthly bill. I was absolutely blown away. I also started using the car tracker thing for even more of a discount. I couldn’t be more happy with Sonja Lhotka and her fantastic team! Thank you."

Kate McLean

September 19, 2023

5  out of  5 rating by Kate McLean
"Samantha was very helpful and patient from the beginning. She answered all of my questions and worked with me to get what I needed from my auto and home policy. I definitely recommend working with her!"

Veronique Ruiz

September 14, 2023

5  out of  5 rating by Veronique Ruiz
"I received 5 star service from Samantha today. She practically gave me her entire day to ensure I was aware of all coverage options and curated a bundle that I am excited about. She was patient, and I made my FIRST real connection with an insurance representative! Aside from the top tier service I received, I am also paying substantial less than I was previously. THANK YOU."


September 13, 2023

5  out of  5 rating by AvengerStewie
"MITCH IS THE MAN!! He was very knowledgeable and wasn't pushy when it came to getting us set up with our policy. He even got us a lower monthly payment with the umbrella policy, two cars and renters for LESS than we had with Geico for only just two cars! Mitch and the team are very kind and respectful. They always answer when we call, and they get things done right away! I would highly recommend them if you are looking to switch insurance companies!"

Seedia Jaiteh

September 13, 2023

5  out of  5 rating by Seedia Jaiteh
"Great Costomer service, they value each and every customer."

Mike Teachworth

August 25, 2023

5  out of  5 rating by Mike Teachworth
"It was a great experience talking with mitch at state farm."

Scott Lund

August 23, 2023

5  out of  5 rating by Scott Lund
"My experience was very good and all positive!"

Linda Glynn

August 21, 2023

5  out of  5 rating by Linda Glynn
"Samantha at State Farm is amazing! She explained all of my policies that I purchased very throughly and answered all of my questions. All of the staff at the West St. Paul office are amazing and very friendly! Very glad that I chose this office to help me with all my insurance needs"

Lori Mulville

August 18, 2023

5  out of  5 rating by Lori Mulville
"Sonja and her team are the best! Excellent customer service and so easy to work with!"

Abigail Gorniak

August 15, 2023

5  out of  5 rating by Abigail Gorniak
"I worked with Samantha! She was awesome! She answered back really fast and made the whole process very easy!"

Angela Gorniak

August 15, 2023

5  out of  5 rating by Angela Gorniak
"I worked with Samantha. She is amazing! She was very patient, organized and helped me understand everything! I definitely recommend!"

micheal burke

August 15, 2023

5  out of  5 rating by micheal burke
"Mitch was very helpful and made sure to explain everything I didn't understand top of the line service."

Cassie Haubenhofer

August 10, 2023

5  out of  5 rating by Cassie Haubenhofer
"Mitch is amazing!! Like a good neighbor, State Farm is truly their! Mitch hears me, treats me like a human being not a number, his hope is that my family and I never have to worry financially. He gave us the best rate out of 4 different quotes when searching for new insurance. Getting back to stellar customer service feels good! Mitch is not a robot, he’s a person, and he treats me and my family as such. I’m grateful for Mitch and his ability to naturally provide professionalism mixed with humanizing the experience. Insurance is typically not a fun to do task, but Mitch is changing that. I highly recommend he or anyone in their office for your next insurance company. You will not regret it!!"

menlee wongbay

August 8, 2023

5  out of  5 rating by menlee wongbay
"I worked with agent Samantha in getting my auto insurance and she was amazing throughout the process. Beautiful soul. Thank you for everything and I appreciate it 🙏."

Keisha Lockridge

August 4, 2023

5  out of  5 rating by Keisha Lockridge

Jordyn Wagner

August 3, 2023

5  out of  5 rating by Jordyn Wagner
"Today I was working with Samantha. She is an amazing agent to work with, very kind and patient. Also very good at explaining how things work and making sure I understood the process. I would definitely recommend working with her!"

Tracy Jackson

August 3, 2023

5  out of  5 rating by Tracy Jackson
"MITCH was awesome...very personable, professional, down-to-earth. He was very patient and explained everything to me, upgraded my policies, and saved me money!! Glad to be a client of yours...THANK YOU"

Sandy Cox

August 1, 2023

5  out of  5 rating by Sandy Cox
"Samantha went above and beyond the norm to take care of my requests! Much appreciated!!! Thank you!"

Josef Terefe

July 28, 2023

5  out of  5 rating by Josef Terefe
"Great customer service"

Daniel Albrecht

July 26, 2023

5  out of  5 rating by Daniel Albrecht
"They r awesome people to work with"

America Vega

July 18, 2023

5  out of  5 rating by America Vega
"Great service and responds quickly. They took the time to find me a great insurance package for my organization."

Paula G

July 17, 2023

5  out of  5 rating by Paula G
"Samantha was an absolute pleasure to work with and has done a fantastic job getting our insurance needs lined up. It is obvious Sonja's agency values strong customer relations."