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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Ottman

August 6, 2026

5  out of  5
rating by Jason Ottman
"I have had nothing but great interactions with the team at this office. They provided me with more coverage and I'm still paying way less than what I was before. Every person in the office is very knowledgeable and helped in any way they can."
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dan okeefe

August 6, 2026

5  out of  5
rating by dan okeefe
"Sonja and her staff are attentive, responsive, professional and pleasant."
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Dale Fedder

August 5, 2026

5  out of  5
rating by Dale Fedder
"Samantha was awesome, she explained everything to me to where I understood it easily. She made me feel like we knew each other for years, when we just met, made me feel comfortable."
We responded:
"Dale! Thank you so much for the kind words! We're so glad Samantha made you feel comfortable and took the time to explain everything clearly. We truly appreciate you trusting us with your auto insurance and look forward to being here whenever you need us! - Sonja"
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Gerald Brown

August 4, 2026

5  out of  5
rating by Gerald Brown
"Our family has five different insurance coverages with the Lhotka Agency. We've gotten great service from Sonja and Mitch whenever we call. We recommend them to anyone looking for most any type of insurance."
We responded:
"Gerald! Thank you for your continued trust in my agency! It means a lot that your family has chosen me and my team for so many of your insurance needs. I love catching up with you and am glad Mitch has also provided great service, and we truly appreciate your recommendation. We're always here whenever you need us! - Sonja"
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Tracy M

August 4, 2026

5  out of  5
rating by Tracy M
"Although I was automatically transferred to Sonja Lhotka's office after my previous State Farm agent moved on to something else, I have been very pleased with the proactive service I have received over the past couple of years. Sonja's account manager, JT, has been responsive to all my questions and concerns, and has helped me to navigate the ever-changing insurance challenges I've faced to properly insure the townhome I own in an association-managed community. He also has shown me ways that I can qualify for discounts on my auto insurance premium--given the current economy, I am thankful for every single dollar I can save."
We responded:
"Tracy - Thank you so much for taking the time to share your experience! We truly appreciate your kind words and are so glad your transition to our agency has been a positive one. It means a lot to hear that JT has been able to provide the responsive service and guidance you deserve, especially when navigating the unique insurance needs of your townhome and helping you find ways to save on your auto insurance.

We know insurance can be complex, and our goal is always to make it as simple and personalized as possible. Thank you for trusting my team over the past couple of years. We look forward to continuing to serve you and being here whenever you need us! - Sonja"
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Ronald Kontz

July 30, 2026

5  out of  5
rating by Ronald Kontz
"great service every time thank you"
We responded:
"Ronald - this is exactly what we love to hear!! Thanks for the 5*s! - Sonja "
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Jaleka Muse

July 29, 2026

5  out of  5
rating by Jaleka Muse
"I was State Farm customer for many years and when my job took me abroad and eventually I had to give up my car insurance.

My experience with a JT was nothing short of amazing. I had to reschedule multiple times for various reasons and he was completely understanding. However, we got it done. I was able to reestablish car insurance, home insurance, and a jewelry policy.

I would highly recommend this State Farm for their professionalism, informative coaching, and hearing and listening to my needs.

Overall, I had an amazing experience with a few laughs throughout the process. I am elated to be back with State Farm Insurance."
We responded:
"Jaleka! Thank you for sharing your experience. We’re so glad JT was able to work with your schedule, listen to your needs, and get you back set up with auto, home, and jewelry coverage. We truly appreciate your kind words and your recommendation—welcome back to our family at Sonja Lhotka State Farm! - Sonja"
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Randy Rouhoff

July 28, 2026

5  out of  5
rating by Randy Rouhoff
"Switching 6 months ago saved us $800 that adds up to $1600 for the year! Had a tree fall on a vehicle in a recent storm totaling the vehicle. Sonja’s team was easy to work with and there wasn’t a problem getting settled with State Farm thank you Randy"
We responded:
"RANDY!!! Thank you so much for your review! We’re thrilled to hear that switching 6 months ago saved you $800— that’s incredible! We’re also so sorry to hear about the storm damage, but I am glad my team made the process easy and helped you get everything settled smoothly with State Farm. I will be sure to pass along your kind words! - Sonja"
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Bonnie Tinnes

July 23, 2026

5  out of  5
rating by Bonnie Tinnes
"I am so happy I changed insurance to this agency this year. They are helpful, kind, and understanding."
We responded:
"Thank you, Bonnie, for the wonderful feedback! We’re truly grateful you trusted us with your insurance this year. It means a lot to hear that our team has been helpful, kind, and understanding. We’re always here for you—thanks again! - Sonja"
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abdimalik hussein

July 22, 2026

5  out of  5
rating by abdimalik hussein
"Fast quotes great team, highly recommend"
We responded:
"Thanks Abdimalik! We appreciate you! - Sonja "
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Lauren Lurie

July 21, 2026

5  out of  5
rating by Lauren Lurie
"Mitch was great help with getting set up with new car insurance!"
We responded:
"Lauren - We are so excited to have you as part of our "State Farm family" and that we were able to help you with you car insurance. Remember we are always here!! - Sonja "
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Bernadette Ahles

July 20, 2026

5  out of  5
rating by Bernadette Ahles
"Thank you for all your help and the affordable ins."
We responded:
"We love seeing the 5*s! What a compliment - THANK YOU!"
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Rushabh Shah

July 20, 2026

5  out of  5
rating by Rushabh Shah
"Samuel was very helpful and knowledgeable when I was getting renters insurance. He walked me through the available options and tailored the policy for my needs. He even went the extra mile by making last minute updates and providing specific documents I had to submit on short notice. Amazing customer service! Cannot recommend enough working with Samuel!"
We responded:
"Rushabh - this is so nice to hear. Customer Service is our #1 priority. I am so glad Samuel was able to help you and get everything taken care of regarding your renters insurance. We really appreciate you and your kind words. - Sonja"
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Mike Chmieleski

July 15, 2026

5  out of  5
rating by Mike Chmieleski
"Quick, efficient, accurate, friendly service all round👍"
We responded:
"Thanks for the kind words Mike!! We 4 things we strive for each and every day! - Sonja "
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Paul Greseth

July 15, 2026

5  out of  5
rating by Paul Greseth
"Amazing!!! over doubled my insurance policy and for a fraction of the cost of what I was paying with progressive"
We responded:
"Paul - this is a success story for us! Mitch loved helping you out with not only your auto insurance, but also protecting you with life insurance!!! - Sonja"
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Michael Diaz

July 14, 2026

5  out of  5
rating by Michael Diaz
"I searched for less expensive insurance than what I was paying for with my other insurance company. They were great in getting me better coverage at a better rate! They are on their game! Highly recommend! Thank you!"
We responded:
"I love hearing that we were able to get you a better rate on your auto & home insurance AND give you better coverage!!! Thanks for the review Michael. "
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Michael Mata

July 10, 2026

5  out of  5
rating by Michael Mata
"Very friendly and very efficient! Would definitely recommend the team at this State Farm location!"
We responded:
"Michael - We really appreciate you and your kind words! You're awesome! - Sonja"
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Claire Rondeau

July 8, 2026

5  out of  5
rating by Claire Rondeau
"I have been so happy working with every one from this office. JT is always so quick to respond and help me with everything I need. Top notch communication and service!"
We responded:
"Claire - Thank you so much for your wonderful review! We’re thrilled to hear you’ve been happy working with our team. JT will be especially glad to know how much you appreciate his quick responses and support. We truly value your kind words and look forward to continuing to help you! - Sonja"
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Eric Fredrickson

July 8, 2026

5  out of  5
rating by Eric Fredrickson
"I have been a customer of State farm for over 30 years. Their agents are friendly and knowledgeable. Sonja Lhotka Agency and Kayla are great to work."
We responded:
"Eric - we enjoy our working relationship and will continue to make sure our customer service is everything you deserve and more!! Thanks for the 5*"
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Mike Schoen

July 5, 2026

5  out of  5
rating by Mike Schoen
"Had a good review with Mitch. Friendly staff."
We responded:
"Thanks for the review Mike. Mitch is great at what he does. - Sonja "
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Annette Finstad

June 29, 2026

5  out of  5
rating by Annette Finstad
"Met Kayla at my aparment lobby advertizing auto/apartment insurance. Talked a few minutes and gave my contact info. I had AAA thru an independent agent and service kept declining. Recently divorced after 50 years and now learning how to navigate myself.
Kayla and i worked thru email on everything needed from me and additional questions in regards to getting the best coverage and price. She was knowledgeable, patient and kind. I had shared a few difficulties i was experiencing at our first meeting. When she called me to confirm my insurange details she asked about how i was doing and shared a few personal stories similar to mine. I felt her caring and compassion. A few short calls into office and all the staff were friendly and efficient. My car and apartment insurance is now less."
We responded:
"Annette - Thank you so much for sharing your experience! We really appreciate it.

It means a lot to hear how kind, patient, and helpful Kayla was—and that the process felt manageable while you were dealing with so much after your divorce. We’re also glad everything came together smoothly and that your car and apartment insurance are now less.

If you ever have questions or need anything down the road, just reach out—we’re always here to help. - Sonja"
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Pauline Mose

June 25, 2026

5  out of  5
rating by Pauline Mose
"State farm is good they really have good rates, they have good services, I have car, rental and health insurance with them. I could recommend the insurance to anyone."
We responded:
"Pauline - Thank you for your wonderful review! We’re glad to hear State Farm has great rates and that you’ve had a positive experience with our service. We truly appreciate you trusting us with your car, rental, and health insurance—and we’re grateful for your recommendation! - Sonja"
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Morgan Hawkey

June 24, 2026

5  out of  5
rating by Morgan Hawkey
"Mitchell- takes the time to explain everything to me, he is very helpful and makes everything a lot easier! Great price too!"
We responded:
"Thanks so much, Morgan! We really appreciate your review. I’m glad Mitchell took the time to walk you through everything and made it feel a lot easier—and that you liked our pricing too. Thanks again for your business! - Sonja"
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lisa sahli

June 22, 2026

5  out of  5
rating by lisa sahli
"Samantha Lorenz was amazing . She was able to get me insurance on a vehicle that my previous insurance company struggled to get coverage. And she did it in under an hour! Very happy"
We responded:
"Lisa - Thank you so much for your Google review— I am thrilled to hear how amazing she was. Getting coverage approved quickly, especially when a previous company struggled, is exactly what we aim for. We really appreciate your trust and are so glad you’re happy!- Sonja"
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Yinduo Ji

June 22, 2026

5  out of  5
rating by Yinduo Ji
"Very friendly and helpful"
We responded:
"Yindou - Thank you for the 5*!! - Sonja "