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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Nelson

April 7, 2026

5  out of  5
rating by David Nelson
"We switched to Sonja’s office. The transition was very easy and productive. We look forward to working with them."
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Bernadette Ahles

April 6, 2026

5  out of  5
rating by Bernadette Ahles
"Thank you for all your help and the affordable ins."
We responded:
"We love seeing the 5*s! What a compliment - THANK YOU!"
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Javier Lopez

April 5, 2026

5  out of  5
rating by Javier Lopez
"Very satisfied with the service provided. They’ve been helpful and attentive with all our insurance needs. Mitch is our insurance agent and he is always willing to help with questions. We can always depend on him for answers to any of our problems."
We responded:
"Javier - we really appreciate hearing this and am so glad Mitch has been awesome at what he does! We love helping you with all your insurance needs. It's what we are here for! :) "
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Kim Stringer

April 4, 2026

5  out of  5
rating by Kim Stringer
"Very helpful people."
We responded:
"Kim - we love hearing this and we are so glad Mitch was able to help you with your renters insurance! "
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Emily Blahnik

April 3, 2026

5  out of  5
rating by Emily Blahnik
"Great insurance company! Very knowledgeable and helpful. Super quick and easy to switch my vehicle to a different one. Rates went down, and agent was very kind in the process. highly recommend!"
We responded:
"Emily! Thank you so much for the review. David is very good at what he does and you can hear his passion through his words. We appreciate getting the opportunity to work with you on your insurance needs!"
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Kari Murray

April 1, 2026

5  out of  5
rating by Kari Murray
"Sonja Lhotka State Farm insurance 5 stars all the way. They go above and beyond with their clients. They treat them like family. They take the time and know their clients. Thank you all. The whole team is amazing"
We responded:
"Aww this makes us smile - Thanks for your kind words Kari. We are so glad to continue to build a relationship with you and your family and be able to continue to help with all of your insurance needs."
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Galen Maki

April 1, 2026

5  out of  5
rating by Galen Maki
"Very knowledgeable and not pushy."
We responded:
"Thanks for the review Galen! As always, we really appreciate your business and trust!"
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Charlie Calvert

March 31, 2026

5  out of  5
rating by Charlie Calvert
"All the staff at Sonja Lohotka’s State Farm office are professional and caring! They go the extra mile for their customers! Thank you everyone there!!"
We responded:
"Charlie - I am so glad we were able to help personalize your insurance needs to you and still help you maintain your good rates!!! "
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Bernard Held

March 19, 2026

5  out of  5
rating by Bernard Held
"Great service, was able to get my monthly rate lower than previous policy. Is always there to answer the questions I've had. Thank you...."
We responded:
"Bernard we have really appreciated getting to know you and build that relationship. I am so happy we were able to help with your vehicle insurance. Thank you again for the kind words. "
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Katie Lynch

March 19, 2026

5  out of  5
rating by Katie Lynch
"I had an absolutely excellent experience working with Samantha &Anthony at this agency! We received excellent, highly competitive quotes within minutes, was prompt, courteous & genuine. Those are traits very hard to find these days and this agency has them all! The website made the agency seem very customer/community oriented.... and they are."
We responded:
"Thanks for the review Katie! We look forward to working with you for a long time! :)"
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D D

March 4, 2026

5  out of  5
rating by D D
"I was so sick and tired of automated services contacting me that I was going to change my number. . Mitch reached out to me and told me he's as real as real can be.... I said, .. then call me. He did and was one of the best insurance representatives ive ever talked to. I have been through progressive, geico, farm bureau ( which is just a complete joke), but Mitch is "The Best"."
We responded:
"This makes us smile!!! We are very real people who just want to help. Insurance is already is already a pain in the butt - we try really hard not to make it any worse than it is! I am so glad we were able to help you with your insurance needs!"
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Beth Disselbret

February 25, 2026

5  out of  5
rating by Beth Disselbret
"Mitchell has been the absolute best to work with for securing a homeowners insurance policy. The customer service and the friendly staff are only one of the reasons to say, "Like a good neighbor, State Farm is there"."
We responded:
"Thanks for the review Beth. I know Mitch has really enjoyed working with you regarding your homeowners insurance. We absolutely appreciate you and your kind words!"
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Adam

February 23, 2026

4  out of  5
rating by Adam
"Note: I was asked to give this review, but this is my genuine authentic review of this insurance company. Compared to my previous American family insurance which I was with for 10 years now, my car insurance is cheaper, my plan is better (higher injury coverage for a lower price 100k vs 250k) and my agent got complimentary health insurance coverage for only a few bucks a month on top of my car coverage. I got a combined car discount with my car and van costing very little a month. Now the reason I give 4 stars is this: The agents are amazing, quick to respond, and give great rates, but I'm unsure if something was to happen to me or my car how the rates would be adjusted or how they handle claims. Based on initial impressions of the company as a whole they will handle it quickly, swiftly and effectively, but only time will tell with that. I also noticed a bit of a mask with some of the agents, now in society and especially jobs that is to be expected, especially when selling insurance, but time will tell what lies beyond the mask. I'm a very sensitive individual and can pick up on subtle things most miss, but I'm sure just like with any jobs we need to wear masks to get through it. Anyways, my honest review. As a ending note I very much appreciate my agent and the time they have put into getting my rates lower then my previous company, and I truly enjoyed the process of asking them questions, and having them answer everything and even take the time to make sure I understood everything I was signing. Great people here. I highly recommend them, if you are used to a corporate insurance company or agents this is the exact opposite."
We responded:
"We really appreciate your honesty and look forward to cointinueing to show up for you with exceptional customer service on your auto insurance needs along with everything else. "
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Thilani Jayasekera

February 13, 2026

5  out of  5
rating by Thilani Jayasekera
"Samantha Lorenz is my agent and she is very knowledgeable and helpful."
We responded:
"Samantha is very good at what she does. I am so glad she was able to help you with your vehicle insurance and mortgage insurance!"
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Grigori Yaksarov

February 12, 2026

5  out of  5
rating by Grigori Yaksarov
"Some of the nicest people I've been given the pleasure in doing business with."
We responded:
"Aww!! We love hearing this Grigori!! Thanks for the 5*!"
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Connie Overlie

February 5, 2026

5  out of  5
rating by Connie Overlie
"Very helpful and explained things fully so I understood my policies! Thanks for your help in getting new insurance. C. Overlie"
We responded:
"Connie - Insurance can be so confusing so I am glad we were able to go through your insurance and make sure you understood what you were paying for. We appreciate you!"
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Kory Telfer

February 1, 2026

5  out of  5
rating by Kory Telfer
"Sam at State Farm always helps me when I want to change my Car or Home insurance to make balancing 4 drivers affordable for my budget. She is always ready with ideas and suggestions. When my daughter in AZ needed different insurance she assisted in getting it right! They are awesome to work with and get it done."
We responded:
"Thanks for the kind words Kory! Sam is truly good at what she does and loves being able to help you with all your auto insurance and home insurance needs!! "
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Dj

January 29, 2026

5  out of  5
rating by Dj
"Very nice ajentcy to work with. They reduced my premiums with better coverage that I had with another company. !!"
We responded:
"Dave! Thank you for your feedback! We're glad we could offer better coverage at a lower premium for your auto insurance. We're here if you need anything!"
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Marisela Flores

January 23, 2026

5  out of  5
rating by Marisela Flores
"Son amables"
We responded:
"Thanks for your review Marisela."
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Kristina Jacobson

January 23, 2026

5  out of  5
rating by Kristina Jacobson
"Sonja Lhotka has been so helpful getting me signed up for insurance and working around my very busy schedule! Im grateful to have such an understanding agent!!"
We responded:
"Kristina!! Thank you so much for your kind words! I'm delighted to be able to help with your auto insurance needs. I truly care about making the process smooth and easy, and I'm glad to provide you with such an understanding agent by your side."
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Dan Miller

January 22, 2026

5  out of  5
rating by Dan Miller
"Switched recently from another insurer, JT was able to cut my monthly premium in half while increasing my coverage and adding roadside assistance, very happy with State Farm."
We responded:
"Dan! Thank you for sharing your experience! I'm thrilled to hear that JT was able to save you money while enhancing your coverage and adding roadside assistance. It's great to have you with State Farm, and we're here to support you whenever you need us!"
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Eric DuBois

January 20, 2026

5  out of  5
rating by Eric DuBois
"This agency is a treat to work with. Every contact I have had has been very pleasant. I ask A LOT of questions and they are very patient with me. If you are looking for someone who will talk with you like a real person about your insurance policy, this is the office to call."
We responded:
"Eric!! Thank you so much for your kind words! We're thrilled to hear that my team has been patient and approachable throughout your experience. We believe in treating every client like a real person and are always happy to answer any questions you have. If you ever need anything else, please don’t hesitate to reach out!"
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Mimi Tah

January 20, 2026

5  out of  5
rating by Mimi Tah
"They are always there for me and they are nice people and they help me so much"
We responded:
"Thanks Mimi!!"
Profile photo of Brooklynn Barney

Brooklynn Barney

January 16, 2026

5  out of  5
rating by Brooklynn Barney
"Samantha made the transition from another insurance provider to StateFarm seamless for our family! She also provided outstanding customer service. Thanks, Sam!"
We responded:
"WOW!! Thanks Brooklynn - this is exactly what we love to hear!! I am so glad Sam was able to help and give you the service you deserve!! Thanks for the 5*!"
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Edgar Carpenter

December 23, 2025

5  out of  5
rating by Edgar Carpenter
"Simply the Best."
We responded:
"Thanks for the kind words Edgar! We appreciate you!"