State Farm® Insurance Agent Sonja Lhotka

"Samantha in the State Farm Office in West St.Paul organized my policies and transferred them to Wisconsin from Minnesota so nicely and carefully for me and updated all The details for my coverage. Kindly and thoroughly done …. Thank you so much!"

"I switched my policies to Sonja's team a little over a year ago and couldn't be happier. When I met with Sonja initially, she helped me understand my coverage and to convert my existing life insurance policy to a more appropriate product, and found discounts that fit my lifestyle (low mileage, etc.). She was very personable and listened to what I wanted to get from their service. She has clearly put together a team of excellent people. Samantha reached out to schedule my annual review and is very response to text. I had my review with Mitch last week. He is knowledgeable and helpful and was very patient with all my questions to fully understand my coverage and updates. He is very funny and I appreciated his witty humor and excellent puns. The passion, candor, and energy of this team is well matched by their efficiency and follow through. I'm very happy that I switched."

"Working with Mitch and there Agency was great. They are easy to work with and really helpful."

"I never expected to get such a great offer. The agent I was dealing with, JT, started me out with a life insurance policy. He kept in touch and later came with the bells and whistles. Great guy. Great deal. Great agency. I'm glad I chose them and don't see myself leaving. You guys keep up the fabulous work."

"Nice young man who helped my with my insurance quotes..."

"I was looking for cheaper insurance, and requested some quotes. You really came thru for me. Quick response also! Thank you, Julie LaPlant"

"I couldn't figure out "G" ah Google. I was surprised when i called after what i considers to be business hours and get a smiling face. I got help what I needed. I think i got appropriate help."

"Working with Samantha and Mitch is a great experience, it’s personal and a joy to talk and work with these guys and gals! Highly recommended this group for your insurance needs"

"To all readers I saved $73.12 per Month working with Samantha and Sonya! I was with ACUITY and had my monthly premium at $211.12. My premium is now $138.00 per month!! Thanks to the professionals at Sonja Lhotka's State Farm Insurance SUCCESS HAS BEEN DELIVERED. PATRICK"

"Friendly service"

"Always helpful. I checked other insurance companies and the agency still beats them all, even when they say we can save you $100s. They never can beat the agency. 👍"

"I called this agency for a quote and while they were more costly than my current company ( not by a-lot ) they (JT ) went through my coverages and pointed out multiple issues with my insurance policy. Such as having to much coverage in one area and not enough in another, changing deductibles up or down to be more cost effective. Sonja Lhotka agency did this knowing i wasn't going to switch to them (at least not at this time ). Good people, better customer service ! Dan"

"Just went in and talked woth these folks, had a good experience again, got things done in a quick hurry, on my way again , thanks for the bag of coffee also; its tasting good ,im having a cup as I wright this....have a wonderful summer thanks for your love and kindness!"

"I was searching for a new insurance company and reached out to this State Farm location. Incredibly impressed by their communication, dedication and support. Easy to work with and they made insurance easy to understand and simple in overall nature. Great great team at this State Farm Location. Well done!"

"I worked with Kayla and she responded fast with accurate info and saved me a lot of money!"

"JT Roe did an absolutely stunning job! Very thorough and lowered my insurance costs by 15-20%! I would recommend JT of State Farm."

"It was great to talk with Sam and Samantha about all my insurance needs.Looking forward to the future with them you bet,cheers,Bob"

"Thank you for all"

"My family has been insured with State Farm for as long as I can remember. Growing up, our agent and their staff were consistently helpful and reliable, so when I became an adult and had a family of my own, continuing with State Farm for myself, my wife, and our children was an easy decision. About four years ago, we moved to the other side of town and transferred our policies to a State Farm agent closer to our new home. Until recently, I had no concerns with the service we received. However, during the process of purchasing a new vehicle, I went online to update my policy. It took the agent’s office five days to respond with the proposed policy change. As you know, a vehicle cannot be purchased without proof of insurance, and I was not willing to risk losing the car while waiting indefinitely for a response. I contacted a competitor’s agent, who immediately provided the information I needed. Their quote was competitive and even lower than what my State Farm agent eventually sent. In the past, I never minded paying a higher premium because the level of service from previous State Farm agents had always been exceptional. Unfortunately, this recent experience did not reflect that standard. As a result, I ultimately decided to move my family’s other three vehicles to the new company. I understand that one experience does not represent the entire organization, but it does represent my personal experience as a long‑time customer. I am submitting this complaint in hopes that it will be taken seriously and used to improve service responsiveness for other policyholders."

"The agency has been responsive to my questions over the past ten years. Much appreciated!"

"Awesome service! Top notch ! Affordable!"

"Great communication and responsive service. All of my questions were answered in a timely fashion. The insurance prices were better than my current insurance premiums with better coverage. Kayla Burnette and the staff at the Sonja Lhotka Agency were fantastic."

"I have been a customer of State farm for over 30 years. Their agents are friendly and knowledgeable."

"We switched to Sonja’s office. The transition was very easy and productive. We look forward to working with them."

"Thank you for all your help and the affordable ins."